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Post-Breach Client • SOC Protection & Email Security
Welltec frontline MAX (Soc protection Email protection)
A client engaged us to provide 24/7 SOC monitoring and security management after experiencing a prior cyberattack. The objective was to implement continuous threat detection, strengthen endpoint and email security, and identify any lingering risks that had not been addressed by previous IT providers.
24/7
SOC Monitoring
1
Active Threat Neutralized
100%
Unauthorized Access Removed
0
Ongoing Incidents
Case Breakdown
A detailed look at the challenge, our approach, and the measurable outcome.
The Challenge
Following a past security incident, the client lacked active monitoring and had limited visibility into ongoing threats. There was no continuous SOC oversight, leaving the environment vulnerable to unnoticed misconfigurations, unauthorized access, and residual attacker persistence. The client needed assurance that their environment was actively protected and that any hidden risks would be identified and addressed.
The Solution
We implemented a full SOC-backed security solution focused on detection, prevention, and response:
- Deployed 24/7 active monitoring with real-time threat detection
- Enabled automated software patching, antivirus updates, and enhanced email security
- Identified and remediated unsecured open network ports detected through continuous monitoring
- Investigated anomalous activity and discovered an unauthorized Active Directory account created during the previous incident
- Immediately disabled the compromised account and blocked all access
- Secured remote access connections to prevent further data exposure
- Conducted an incident review and reported findings to stakeholders
The Result
The active threat was fully neutralized, and all unauthorized access was removed from the environment. The client gained continuous visibility into their security posture through 24/7 SOC monitoring, significantly reducing the risk of future attacks. The incident highlighted critical gaps in prior access management, which were fully corrected. Stakeholders received clear reporting and actionable insights, restoring confidence in the organization’s security controls and response readiness.