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Financial Services Firm • Hardware Upgrade

Hardware upgrade (ram, SSD)

A financial services firm asked us to review a recommendation made by their existing MSP, who proposed a full hardware replacement due to system slowness. The environment included 112 PCs, and the MSP quoted over $90,000 for complete device replacement. The client requested an independent assessment to determine whether a more cost-effective solution was possible.

112

PCs Optimized

$80K+

Cost Savings

0

Devices Replaced

100%

Performance Improved

Case Breakdown

A detailed look at the challenge, our approach, and the measurable outcome.

The Challenge

The client was experiencing performance issues across their workstation fleet. Their MSP concluded that all PCs needed to be replaced and provided a high-cost quote exceeding $90,000. As a regulated financial firm, the client needed to ensure the recommendation was technically justified and financially responsible before moving forward.

The Solution

We performed a detailed hardware and performance assessment across all 112 PCs. Our findings showed that the systems themselves were still viable and did not require full replacement. The primary issues identified were:
  • Legacy HDD storage causing significant performance bottlenecks
  • Inconsistent and insufficient RAM (4–8 GB) on some systems
Based on this assessment, we recommended and executed a remediation plan that included:
  • Full data backup and validation prior to any hardware changes
  • Replacing legacy HDDs with SSD storage across affected systems
  • Memory upgrades where required to meet performance needs
  • Data transfer and system validation post-upgrade
This approach addressed the root cause of the slowness without unnecessary hardware replacement.

The Result

The client achieved immediate and noticeable performance improvements across all 112 PCs without replacing the devices. By upgrading storage and memory instead of purchasing new systems, the firm avoided over $80,000 in unnecessary costs. The engagement also gave the client clarity and confidence in their IT decisions, ensuring future recommendations would be properly vetted and aligned with both technical needs and budget considerations.